5 years ago

Error Code CE-34878-0 only on Apex Legends

For the past week I keep receiving the same error code over and over (CE-34878-0). I have tried initailizing my PS4, restoring my license, checking for updates on both Apex and System, I've deleted and reinstalled the game atleast 3 times, nothing is working. I would use my second account to play, but on my main I have spent money on this game and spent a lot of time. I unlocked every legend and have been doing the battle pass for the past 2 seasons, I also managed to reach a level of 277. It's very hard to just switch accounts. I have contacted both EA and Playstation support. EA has closed my case. I can play Apex on every other account on my PS4 but my main. I thought it was strange so I asked my brother (who also has my account on his PS4) to see if my account will work on there, he also recieved and error code. This error code only seems to be on my main account.

56 Replies

EA_Kent
Community Manager
5 years ago
Hey all,

Were you able to try removing some of the people on your friends list to see if that makes any difference? We have seen some cases in the past where that has helped with errors like this.

/Kent
xLindsey27x
5 years ago
@MJA-Nguyen I still haven't been able to log into my account. I ended up just restarting on a different account ☹️
xLindsey27x
5 years ago
@RugbyIsBetter I deleted a couple of people off my friends list and it's still not working.
wthgoku91
5 years ago
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? Life_is_Baked
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. VermTheWorm, DuckysOnQuack
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? N/A
Which Legends were your squad mates using (if applicable)? N/A
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Server select screen (Press X to Continue) screen
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Joining a Club
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? N/A
When did this happen? (dd.mm.yy hh:mm) 11.26.20
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Complete game crash
What should be happening instead? Load to main menu
Steps: How can we find the bug ourselves? Look at our club "Tha zoo" it has -3/30 members which can't be possible. Once you join the club, your game will crash and you will be thrown into infinite loop of crashing
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wthgoku91
5 years ago
Was trying to report the Club on a separate account, and accidentally joined, now this account is stuck in infinite crash loop too.
MJA-Nguyen
5 years ago
My issue was resolved by a Apex Legends Developer from reddit!!! He help my friends and I. He deleted the Club we were in (all members in the Club could not log onto our accts, Club Glitch) and now Im able to log back into my acct! @xLindsey27x
xLindsey27x
5 years ago
@MJA-Nguyen Oh my god!! Can you please tell me who he is or how I can contact him?
Nickflows
5 years ago
I think I have the same issue with a club glitching the game. How do you delete the club?
MJA-Nguyen
5 years ago
@xLindsey27x @Nickflows Yeahhh. The club glitch def sounds like the issues you are running into like my friends and myself!!
Let me link up with my friend, She helped and did all of the leg work and communications with the Apex Dev. So stand-by and I'll be right back guys! Brbz!!
she_tried_oops
5 years ago
@xLindsey27x go to reddit season 7 support megathread. That is where i posted my issue. The dev user name on reddit is Akhsihs. I dont know of other ones. Make sure to let him know that you want the club deleted or have urself removed from the club.

All the other fixes with deleting friends, resetting console, rebuilding database, updating network... etc... will NOT fix the issue. Its a club issue. Only the removal of the club will fix.