Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? HANDYxANDY08
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? N/A
Which Legends were your squad mates using (if applicable)? N/A
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Clubs
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. looking at a club with (-2/30) members
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? Alot
When did this happen? (dd.mm.yy hh:mm) 03.12.20
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? it crashes my game on every console I have tried my account with, however other accounts on the same consoles work just fine with apex legends
What should be happening instead? loading the game
Steps: How can we find the bug ourselves? look into my game data, and remove me from any clubs I am in.
PLEASE HELP I was looking at a club of which I dont know the name, but it had (-2/30) members which seemed odd. I clicked it, and I haven been able to load my account into the game since. I am able to launch the game, but everytime I press "x" it crashes my game on every console I try with error code ce-34878-0 which is being incorrectly troubleshooted as a hardware issue. Both EA support and Playstation support see no issue with my account and say that I should be able to play the game. My other accounts are able to launch and play the game just fine but my main account has hundreds of hours of gametime, digital content, and my precious heirlooms. Ive see other posts with this issue being resolved by the developers manually removing or dismembering the club. PLEASE HELP