Forum Discussion

Seasoned Newcomer

7 days ago

Error Code Tap

This issue has been occurring on my system ever since the launch of season 31. It exclusively occurs when trying to connect to a ranked match server. I queue for a game, begin connecting, get a black...

crashing

EA_Salmon

Community Manager

4 days ago

Hi, there hasn’t been any reply for a while. Has the issue been resolved?

tuulihattu

New Novice

2 days ago

I'm playing on xbox and Ive tried everything. Cant play more than 1 match without crashing. Had to switch to smurf acc only to experience this issue there too in every match

EA_Salmon
Community Manager
1 day ago
Hi tuulihattu,

Thanks for adding your report as well, and sorry to hear you’re running into the same issue on Xbox.

It’s helpful to know that switching accounts didn’t make a difference.

Could you also let us know whether you’ve already tried the network troubleshooting steps from the guide I shared earlier?

Also, does the issue happen specifically in Ranked, or are you seeing it in other game modes as well?

Thanks for taking the time to share the additional information.