Forum Discussion

u7nny_11's avatar
u7nny_11
Newcomer
10 hours ago

Error code102122

When I launch Apex Legends on Xbox, I’ve been unable to log in for the past four days due to error code 102122.

I’ve tried all the troubleshooting steps available to users—such as restarting the console, resetting the Xbox, changing the DNS, and switching to a different internet connection (tethering)—but the issue persists. While I can successfully create a new Microsoft account, attempting to create a new EA account or re-link my existing one results in an error stating, “We’re experiencing technical issues.”

It is highly likely that the linking data for my account has become inconsistent and is causing a freeze within EA’s internal systems. Therefore, I request that you verify the linking status of my EA account and reset the data links and associations on both servers. I believe this situation is occurring because a deactivated account is linked to my Xbox.

 

DeepLで翻訳しました (https://dee.pl/app)

1 Reply

  • u7nny_11​ I would advise against linking your Xbox Account to another EA Account.

    This is because your Apex progress is tied to the EA Account it was earned/progressed on, so if you were to link the Xbox Account to another EA Account, it will not transfer, (or merge), your Apex progress to the new EA Account.

    Furthermore, since the error appears to be an issue on EA's side of things, I recommend contacting EA about this issue:

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 55 minutes ago
41,813 Posts