Forum Discussion

Boogsan's avatar
Boogsan
2 years ago
Solved

false ban

A lot of people recently have been getting falsely banned, A player I know well who has been playing since the start got banned last week and now myself? Ive also seen a decent amount of people from ...
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    @Boogsan 

    You're very welcome. If you have any other issues, please reach out again. Good luck!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
12 months ago

@Skilet-jo2 

That means your case is awaiting review. ToS will perform their investigation as soon as possible and email you with the results.

dltmdals3568's avatar
dltmdals3568
Seasoned Traveler
12 months ago

@EA_Aljo When will I finish?
I wrote my case on June 10th and it's still "In Progress" and there's no update after July 11th.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    12 months ago

    @Kor_Envyyy 

    Please open a case with an advisor here so they can make sure your dispute gets sent to Terms of Service.

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