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RTV_Lauren's avatar
RTV_Lauren
Newcomer
25 days ago
Solved

FIX my coins please I didn’t receive them

I had -2100 coins in my account due to a refund I spent 22 dollars to get out of the negative balance it took my money and I’m still at -2100 coins apex please fix this 

  • Hey RTV_Lauren​,

    If you haven't received those coins, please get in touch with our support team so they can take a look. I'm afraid we can't make changes to your account via the forums.

    This page has a few steps to try if you haven't already done so. If you've already gone through those, the bottom Missing Apex Coins or Exotic Shards section has a link to support so they can check into this further.

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    25 days ago

    Hey RTV_Lauren​,

    If you haven't received those coins, please get in touch with our support team so they can take a look. I'm afraid we can't make changes to your account via the forums.

    This page has a few steps to try if you haven't already done so. If you've already gone through those, the bottom Missing Apex Coins or Exotic Shards section has a link to support so they can check into this further.