Hi All,Having issues for few days now (since Wednesday). FPS is really low, grapic loades really slow, I can't move my mouse without having a slow motion like experience. Sometimes it looks like it starts with FPS around 50 then drops to 10 within seconds.Attaching screenshot from the training area (FPS=10) - the same happens on usual maps as well - DxDiag, MsInfo.No issues when playing other games. Drivers up to date.Thought this might be similar to the below topic and tried most of the suggested steps https://answers.ea.com/t5/Technical-Issues/100-CPU-usage-troubleshooting-steps/m-p/10707752#M133286.If you're using an Nvidia graphics card, try updating the drivers using the Express method. Then, launch the game from the GeForce Experience.Use the Windows System File checker or a new Windows profile: https://answers.ea.com//t5/Bug-Reports/CPU-usage-100-all-the-time/td-p/10689953It's possible this is related to Windows Defender. These instructions may help.Also tried:launching with advanced options and inputting "-novid -high +fps_max 0 -nojoy" per YT instructions (https://www.youtube.com/watch?v=f99f5ys1nBs).turning off fullscreen optimization for r5apex.exesetting graphic prefereneces on Windows level to High Efficency for Apexre-installing the gameremoving temp fileslowering graphic settings within the gameRemoving Easy Anti Cheat and repairing (https://answers.ea.com/t5/Technical-Issues/Apex-Legends-FPS-Instability-Problem/m-p/8172907/highlight/true#M50844)

@Dizac92 HelloTry to clean boot your system. It worked for me. Now I'm trying to figure out which application si causing the problem.https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/

Forum Discussion

Dizac92

5 years ago

Solved

FPS drop to 10

Hi All,

Having issues for few days now (since Wednesday). FPS is really low, grapic loades really slow, I can't move my mouse without having a slow motion like experience. Sometimes it looks like it starts with FPS around 50 then drops to 10 within seconds.

Attaching screenshot from the training area (FPS=10) - the same happens on usual maps as well - DxDiag, MsInfo.

No issues when playing other games. Drivers up to date.

Thought this might be similar to the below topic and tried most of the suggested steps https://answers.ea.com/t5/Technical-Issues/100-CPU-usage-troubleshooting-steps/m-p/10707752#M133286.

If you're using an Nvidia graphics card, try updating the drivers using the Express method. Then, launch the game from the GeForce Experience.
Use the Windows System File checker or a new Windows profile: https://answers.ea.com//t5/Bug-Reports/CPU-usage-100-all-the-time/td-p/10689953
It's possible this is related to Windows Defender. These instructions may help.

Also tried:

launching with advanced options and inputting "-novid -high +fps_max 0 -nojoy" per YT instructions (https://www.youtube.com/watch?v=f99f5ys1nBs).
turning off fullscreen optimization for r5apex.exe
setting graphic prefereneces on Windows level to High Efficency for Apex
re-installing the game
removing temp files
lowering graphic settings within the game
Removing Easy Anti Cheat and repairing (https://answers.ea.com/t5/Technical-Issues/Apex-Legends-FPS-Instability-Problem/m-p/8172907/highlight/true#M50844)

DxDiag.txt108 KB

MsInfo.txt1.2 MB

Mamba1567
5 years ago
@Dizac92 Hello
Try to clean boot your system. It worked for me. Now I'm trying to figure out which application si causing the problem.
https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/

23 Replies

Mamba1567
5 years ago
@Dizac92 Is it happening in origin and steam?
Dizac92
5 years ago
Hi @Mamba1567
Thanks for replying. It's the same way then, just like you described. Do you have higher FPS in some parts of maps? Like on my last video from training grounds?
I am playing via Origin. Never thought it might make a difference.
Mamba1567
5 years ago
@Dizac92Hey
Yeah, in some places it goes up to 30FPS but still not up to the mark. I also checked that the GPU utilization is just about 10%. We are in the same boat it seems. @EA_Atic Could you help us out with this or raise this issue with someone maybe. I don't know how exactly this forum works.
FYI I am on Steam.
Mamba1567
5 years ago
@Dizac92 Hello
Try to clean boot your system. It worked for me. Now I'm trying to figure out which application si causing the problem.
https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/
Dizac92
5 years ago
Hi @Mamba1567
It worked.. thanks so much! Now I know I didn't try all the possible solutions. My bad 😢
Wish you many wins!
Mamba1567
5 years ago
@Dizac92 Happy hunting mate
EA_Atic
DICE Team
5 years ago
@Mamba1567 @Dizac92 the one post I dont suggest that in. :D

Nice that it got it working!

/Atic
Parbobeer
5 years ago
I'm piggybacking on this as I have the same issue. I've noticed mine on the 15th of october. My frames also dropped from a stable 90 to about 5. All my performance statistics are completely fine. No CPU throttling, no memory leak, no high temperatures and the GPU stats even look like they're idle. I have changed nothing on my device, no crazy software changes either other than windows updates and nvidia updates. Rolling them back to previous versions did nothing. I would also like to point out that Apex Legends is the only game that is suffering from this frame drop. Everything else performs properly. This completely blows as I have an XP boost running from my premium pass that I can't use right now. Wasted money.
Can this issue be ranked at a high priority internally? It's not a matter of a single skin not working or an animated banner crashing the game. I'm 100% locked out from participating in any gameplay.
EA_Atic
DICE Team
5 years ago
Did you try any of the above suggestions? @Parbobeer

/Atic
HarmGsN
5 years ago
Same. https://answers.ea.com/t5/Technical-Issues/Pixelated-Textures-and-extremely-low-FPS-10-20fps/m-p/10883967