Forum Discussion

Zzyzwicz's avatar
6 years ago
Solved

fragments of the relic do not fall after opening 500 cases

why don't the fragments of the relic fall after opening 500 cases?Why are heirloom shards more likely to fall to low levels than to people who invest money in the game and play for a long time?I'm from Russia, sorry if I wrote something wrong!

  • Hi @Zzyzwicz

    Heirloom shards do drop after 500 packs have been opened. If you still haven't received any then you most likely just haven't opened the correct number of packs. 


    Also, the drop rate for getting shards out of a pack is always the same. It's very rare (less than 1% chance), and your account level has nothing to do with the odds of getting an heirloom. 

    /Kent

3 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hi @Zzyzwicz

    Heirloom shards do drop after 500 packs have been opened. If you still haven't received any then you most likely just haven't opened the correct number of packs. 


    Also, the drop rate for getting shards out of a pack is always the same. It's very rare (less than 1% chance), and your account level has nothing to do with the odds of getting an heirloom. 

    /Kent