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Mokah's avatar
Mokah
3 years ago

Frame drops, lag, game crashes/freezing and low quality models

I play Apex Legends on the Nintendo Switch and for the past couple weeks the game has been unplayable due to a verity of problems (Most Animations not playing, models being invisable or low quality, ...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi @Mokah Can you try the following to see if you notice any improvements?

Clear Cache: 

  1. Open System Settings on the HOME Menu 
    2. Then select System ⇒ Formatting Options ⇒ Clear Cache. 
    3. Select the user you'd like to clear the cache for, then follow the on-screen instructions. 

 

Data Corruption: 

  1. Open the System Settings from the Home menu 
  2. Go to Manage Software and select Apex Legends 
  3. Choose Check for Corrupt Data 
  4. Choose Redownload if it finds any corrupt data 

 

Mokah's avatar
Mokah
3 years ago

I have done that and the problems are still happening

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