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Hilth's avatar
Hilth
Seasoned Newcomer
7 days ago

Freeze, Crash, then suddenly opens File Explorer showing Steam is installed

Specs:
Ryzen 5 5600X
GTX 1060 6GB
ASROCK B550M SE PRO
16GB (2x8) 3600MHz RAM

Steam is installed in my 1TB HDD with 88% Health

Set all my settings to Low, I don't have any Launch Options shenanigans (well, even with some, it still crashes). This problem started 2 weeks ago, casually playing then the error below shows up.

What I've tried:
- Run Apex Legends as an administrator
- Uninstalled SignalRGB
- Enabled overlay in Discord
- Reinstalled Steam and Apex Legends (twice)
- Deleted r5apex_dx12.exe
- Verified integrity files
- I can't remember the other things

1 Reply

  • Hilth's avatar
    Hilth
    Seasoned Newcomer
    6 days ago

    UPDATE: I uninstalled Steam and Apex Legends from my HDD and installed in  my C: drive (where my OS is installed which is an SSD), now my PC randomly restarts when I open Apex Legends. I haven't tried playing a different game.

    What I did after the restart:
    - In my "View Advanced System Setting -> Startup and Recovery", I unchecked auto restart.
    - Backed up my files
    - Verified the integrity files
    - Rollback my  GPU driver version thru NVIDIA App

    I still don't know what causes it, although I have a hunch that it's my GPU overheating but I checked the thermal paste 2 weeks ago it's still good.

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