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5ilverwolf's avatar
5ilverwolf
4 years ago

Frequent Crashes on PC since S13 launch

Since S13, I've been getting constant random crashes with the following error message. I've never had any of these crashes in S12: 0x554a0006 dxgi_error_device_hung the application's device failed d...
5ilverwolf's avatar
5ilverwolf
4 years ago

@EA_David 

Can you please have someone look into this?

The game right now is virtually unplayable for a lot of us! Either you give us back our BP $$ and continue to ignore this issue or try to fix it.

5ilverwolf's avatar
5ilverwolf
4 years ago

I can't say for sure yet if this worked but try the following:

Go to NVIDIA Control Panel > 3D Settings > Configure Surround, PhysX > PhysX settings > set processor to NVIDIA GPU.

It's been about an hour and no crash yet. Please try it and let me know if you're having any luck!

EDIT: Just got a crash this morning so the above change did not work.

  • 4tunateOne's avatar
    4tunateOne
    4 years ago

    So as stupid as it is, I rolled my graphics drive a little further back than I normally would and have at least got 3 hours in with no crashes.  My friend has had 0 issues with almost the same set up running geforce 512.15 driver instead of the 512.77 that's out now or any of the others in between.  To do this just download DDU uninstaller here

     https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

    Or just search on google ddu unistaller and its the first option. 

    Once fully downloaded, unzipped, and running, uncheck all the boxes other than REMOVE c/ Nvidia drivers folder. That is the one you want to keep checked.  Let it go through its progress and restart your computer. 

    Once that is done go to google and type in geforce driver 512.15 or go here https://www.nvidia.com/en-us/drivers/results/187304/

    Download that driver and DO NOT update your graphics driver again. For some reason this older driver is running way more smooth.

    Edit - WHILE I MADE IT ALMOST AN ENTIRE DAY, I crashed first game in this morning. Hey they released mobile today though. So of course everyone here so go give their mobile game a give it a 1 STAR RATING just to get their attention right?

    • DrenMadre's avatar
      DrenMadre
      4 years ago

      tried older drivers, tried the nvidia fix........TIRED OF THIS CRAP EVERY OTHER MATCH

      • OkDougal's avatar
        OkDougal
        4 years ago

        Exact same issue here. Razer Blade Pro 2019 laptop, RTX graphics card. Game is legit unplayable, crashes every match. Getting penalised rank points for it

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