Forum Discussion

SinfulJealousy19's avatar
1 month ago
Solved

game crashing in every game mode except wildcard

whenever my friends and i try to trio in ranked, if one of us gets knocked or if we get eliminated, 2 out 3 of us crash and it fully closes the game out. we've been trying to rank for the past like week and a half. we still get the rp but it gets frustrating that we have to load back up every time, the only game mode we dont crash on is wildcard. regular pubs and ranked all crash if we get knocked or eliminated, im praying ANYONE sees this. we're on pc and steam

  • Hello, sorry to hear you and your friends are running into this.

    Please check the steps below:

    • Make sure your drivers are fully updated and installed correctly. You can also try rolling them back to see if that makes a difference. It’s extremely important to perform a clean driver reinstall using a tool such as DDU, as a standard reinstall often does not fully resolve driver-related issues.
    • Make sure your Windows version is fully updated.
    • Make sure you are not undervolting your GPU or modifying the graphics card clock speeds.

    Once the above is completed, you can try some of these workarounds found by the community for now:
    - Add the launch option -no_render_on_input_thread to your game's settings.
    - Remove Realtek drivers and let Windows install generic ones. Check here.
    - If you're using a sound card, make sure its drivers are updated (or disconnect it to check if it does something). Example here.
    - Disable virtualization and X3D Gaming Boost (or Intel Game Boost) in your BIOS, and set up power save mode.
    - Downgrading your motherboard BIOS to a previous version.

    Let me know how it goes. Thanks.

3 Replies

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    6 days ago

    As I haven’t heard back from you in some time, I’m hoping that means this issue is no longer troubling you. If you have any other questions or would like to share anything, I’d be glad to see you around again.

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Hi, it’s been a while since I last heard back from you. Just wanted to check whether the issue has been resolved on your side.

  • Hello, sorry to hear you and your friends are running into this.

    Please check the steps below:

    • Make sure your drivers are fully updated and installed correctly. You can also try rolling them back to see if that makes a difference. It’s extremely important to perform a clean driver reinstall using a tool such as DDU, as a standard reinstall often does not fully resolve driver-related issues.
    • Make sure your Windows version is fully updated.
    • Make sure you are not undervolting your GPU or modifying the graphics card clock speeds.

    Once the above is completed, you can try some of these workarounds found by the community for now:
    - Add the launch option -no_render_on_input_thread to your game's settings.
    - Remove Realtek drivers and let Windows install generic ones. Check here.
    - If you're using a sound card, make sure its drivers are updated (or disconnect it to check if it does something). Example here.
    - Disable virtualization and X3D Gaming Boost (or Intel Game Boost) in your BIOS, and set up power save mode.
    - Downgrading your motherboard BIOS to a previous version.

    Let me know how it goes. Thanks.

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