Forum Discussion

7 years ago

Solved

Game keep crashing randomly - I tried everything

Hello, I keep crashing nearly 60% of the games I play and it's getting really annoying. The game just freezes for 1-2 second, then just silently crashes to desktop. I have followed the Community Cra...

Wondyrr
7 years ago
I finally fixed my crashing problem by doing this:
Reset BIOS to default settings
Clean install of windows (again)
Installed windows updates
Installed Origin
While having Origin open, uninstalled every c++ in windows control panel
Repair on apex so it will install the missing c++ versions
It wont install every single version, so go install the ones that are missing. You need to google them and find the version.
Used AMD Radeon Settings to scan for games
Edited the Apex Legends profile it made by scanning
Set everything to performance or off where possible, fps cap to 80 and turned Freesync off
Edited the apex.exe file in the game folder - Disable full-screen optimizations - Run this program as an administrator - Run this program in compatibility mode for windows 7
Launched the game from the profile inside Radeon settings
Changed everything in video settings inside the game to low or disabled
I played for 6 hours without one single crash in fullscreen and 80 fps 🙂 Keep in mind, if you do alt tab the game(minimize), it can crash again so you need to relaunch the game.
This is not an acceptable solution in my eyes, the developers needs to fix this asap, but for now if you really wanna play it, you could try this. I hope this helps someone. Uploading pictures of my settings.

Konform103

7 years ago

Well it took my total of 11 hours to get the game stable.. I'm sure you can figure something out..Also I have a nvidia card so i cannot speak for radeon users (i have no experience with them and reading the topics people post alot of them have your problem).. If you really want to get this game to work I'm sure you can there is a lot of users posting things that worked for them in this forum and one advice dont feel that bad over 1 game that immediately runs bad.. Just be patient with it you will fix it!

Wondyrr

7 years ago

@Konform103 wrote:
Well it took my total of 11 hours to get the game stable.. I'm sure you can figure something out..Also I have a nvidia card so i cannot speak for radeon users (i have no experience with them and reading the topics people post alot of them have your problem).. If you really want to get this game to work I'm sure you can there is a lot of users posting things that worked for them in this forum and one advice dont feel that bad over 1 game that immediately runs bad.. Just be patient with it you will fix it!

I might have found one of the problems. So I saw someone mention that pinging in the ship at the start can cause crashing. So I went and tried to never ping. And so far i actually played around 6-8 games with no crash (2 of them wins so some of the were pretty long matches). Then I went in a game and tried to ping, instantly crashed after a few minutes.

This is seems to be related to a CPU problem, where some models are not supported with their pinging system, so then it just crashes.

Update: A friend with linked steam account joined to play, instantly crashing again.

Konform103
7 years ago
Maybe a bug in the game (this cant be avoided).. Anyways have fun playing🙂
YInMn_Sea
7 years ago
I had no single issue until last update, game worked like a charm, not even one single chrash. Now after update I can barely play for two minutes or so that it crashes. Tried everything and nothing posted so far works. Please EA, undone whatever you did, because it literally broke your game to the point it became unplayable.