Forum Discussion

Seasoned Newcomer

1 month ago

Game launch crash

I'm having issues launching Apex Legends i keep getting error code CE-34878-0. I have restarted my ps4 multiple times, Uninstalled the game, checked updates for the game and my console and none are a...

crashing

playstation

EA_Barry

Community Manager

1 month ago

secretninja5292

Please see the following page for troubleshooting steps for that error code. Do note you should probably not initialise your console as that will wipe it clean back to factory default.

LINK

Let us know how you get on. Thank you. EA_Barry.

secretninja5292
Seasoned Newcomer
1 month ago
Went through all those steps and am still having issues.
- EA_Barry
  Community Manager
  1 month ago
  secretninja5292
  
  Thanks for trying those steps. Can I ask you to make contact with an EA Help Advisor. I would like for them to take a look at your account and see if they can spot an issue with your account and hopefully resolve that. Your initial post here may suggest the issue you are seeing is account-related.
  
  EA Help
  
  Thank you. EA_Barry.