game won't lunch error code 15
hello ,,
i installed the game apex legends today a few mins after i installed origin ,, but when i tried to lunch it it gives me this error error code 15
i tried to ccleaner , and lu...
Forum Discussion
I no longer get error 15, now I only get 29. Could I please have some guidance on this issue ?
EA_Kent
Community Manager
Community ManagerThanks, I appreciate those details.
When you have a chance could you try starting up your PC in a Clean Boot to see if that helps at all? If there's something else running on the PC that could be causing this error that may help to get around it.
For more info on how to set one up check out the EA Help website. Let me know how that goes when you have a chance.
Thanks!
/Kent
@EA_KentI did this last night while talking to support and it still gave me error 29. I also tried clearing origin cache, flushing DNS. It's not my network because it launches fine on another machine with same anti virus. It's something to do with the fact that I uninstalled and reinstalled I just don't know how to get it working
- @EA_Kent Error code 15 came back today
- EA_Kent
Thanks for following up!
When you reinstalled did you install the game on a different storage drive than the one you were using previously?
/Kent
- @EA_Kent No I installed in the exact same place.
I fixed it in the end by reinstalling windows. Pretty disappointing it had to come to that but I exhausted all other options.
Community Highlights
- EA_Blueberry7 years ago
