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WeepyDeep111's avatar
WeepyDeep111
Seasoned Newcomer
13 hours ago
Solved

Heirloom Shards,

Hello, I got heirloom shards from the 7th anniversary event, i went away from my PC for a little while and i came back to them missing and an heirloom I didn't want, my cousin who also plays the game decided to buy an heirloom that I didn't want, 

I didn't think it was much of a big deal. Until now, i was wondering if there was anyway to get them and the heirloom refunded?

Thanks

  • Hey WeepyDeep111​,

    Unfortunately it isn't possible to refund herilooms. I can only recommend that you make sure you're the only one with access to your EA account to stop issues like this in the future.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Hey WeepyDeep111​,

    Unfortunately it isn't possible to refund herilooms. I can only recommend that you make sure you're the only one with access to your EA account to stop issues like this in the future.

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