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Superstar_joshi's avatar
Superstar_joshi
Rising Newcomer
1 day ago

Heirloom

So I have been playing apex for a long time now and have opened over 500 apex packs and still not got a heirloom even tho I have been told you are guarantied one after 500 packs can anyone explain why

 

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey Superstar_joshi​,

    Every time this has been brought up the system is found to be working fine and the player in question just hasn't opened 500 apex packs yet. We have a post here by a Hero+ that goes into more depth about the system:

    Where are my Heirloom shards?

    Hopefully that helps.

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