Hey Starfoxgaming967, I've edited your post to remove that email and phone number - please don't post any personal details here as these forums are public and visible to everyone. Our support team can use those types of details and some additional account information to verify and update the account for you if you no longer have access to the email itself, however! The steps on this page would typically help you update that information, but since you no longer have access to the email itself it'd be best to just scroll to the bottom for the Contact us option. An advisor will need to verify a few account details and should be able to work with you to get things updated from there.

Forum Discussion

Starfoxgaming967

Newcomer

18 hours ago

Solved

Hello 👋 😁

Hey Guys 👋😁

xbox

EA_Mako
14 hours ago
Hey Starfoxgaming967,

I've edited your post to remove that email and phone number - please don't post any personal details here as these forums are public and visible to everyone.

Our support team can use those types of details and some additional account information to verify and update the account for you if you no longer have access to the email itself, however!

The steps on this page would typically help you update that information, but since you no longer have access to the email itself it'd be best to just scroll to the bottom for the Contact us option. An advisor will need to verify a few account details and should be able to work with you to get things updated from there.

4 Replies

EA_Mako
Community Manager
11 hours ago
No problem whatsoever, Starfoxgaming967!

Asking questions is perfectly fine and we're happy to point people in the right direction to get things handled, we just don't want any personal or account info being exposed to random people. These types of posts can be super helpful for others in similar situations to come across, minus the personal details. Thanks!
Starfoxgaming967
Newcomer
12 hours ago
Thank you!
Also, im sorry by the way. I thought this is where you report to where the mangers & staff team where. I didnt know this was public.
My apologies EA.
I would be more & happy to delete this post right away. Thank you! For the heads up.
EA_Mako
Community Manager
14 hours ago
Hey Starfoxgaming967,

I've edited your post to remove that email and phone number - please don't post any personal details here as these forums are public and visible to everyone.

Our support team can use those types of details and some additional account information to verify and update the account for you if you no longer have access to the email itself, however!

The steps on this page would typically help you update that information, but since you no longer have access to the email itself it'd be best to just scroll to the bottom for the Contact us option. An advisor will need to verify a few account details and should be able to work with you to get things updated from there.
Starfoxgaming967
Newcomer
18 hours ago
How is everyone today? ☺️