Forum Discussion

6 years ago

high packet loss on Singapore server

hello there, recently i am unable to play apex legends due to over 30% packet loss on Singapore server. ea please fix this problem

EA_Kent

Community Manager

6 years ago

Hi @BarryXenon.

Let's try some troubleshooting to see if we can help out with the packet loss you've been experiencing. A good place to start would be with the basic connectivity troubleshooting steps over at the EA Help website. If it's still happening after that check out the platform-specific steps as well:

- PC

- PlayStation 4

- Xbox One

Let me know if that helps at all. Thanks!

/Kent

Eerie_B4NDiT
6 years ago
There is still a high lag on the Singapore server and we are always facing the problem and the current ping we are playing is 197ms. Basically, as you guys know in India, there are so many players playing Apex Legend So we need one server in India too. Because playing at 197ms is so hard and even most of the time bullet were also not get registered.
- DNiket
  5 years ago
  @Eerie_B4NDiT ✌✌yes
Atomic1110
6 years ago
I made a post talking about exactly this problem here. Got no replies to that post so here we are.
This is not a problem with troubleshooting. I've seen around 10 posts since yesterday talking about some form of packet loss.
Sir_triceratops
2 years ago
Nothing helped there is no packet loss from provider side and I played valorant and did not had any issues at all it is your servers that are bad that is all I can say.
Please fix your game and servers.