Forum Discussion

2 years ago

Hong Kong's servers are full of automated robots

I'm writing to appeal the ban on my EA account, which I used to play nearly 6,000 hours of Apex legend. I'm a big fan of this game and I've reached level 1100. I also spent a lot of money on the game...

EA_Pulsar

Community Manager

2 years ago

Hey.

I understand that you have some concerns regarding the ban of your account, and I'm sorry to hear that. Unfortunately, we can't help with this issue on Answers HQ. However, I suggest getting in touch with the Terms of Service Team to request a review of your account. They'll be able to look into the ban and see if there's anything that can be done. To find out how to create a case with them, simply head over to the EA Help website for more information.