Forum Discussion

4 years ago

Solved

How to fix Apex login credentials expired?

Hi! I have never played this game before, but would love to. However, I am not able to launch the game. Whenever I try to, it’s asking me to reset my password, stating that my login credentials have ...

EA_Atic
4 years ago
Hey, @fe89c0666dc21542 @amt89 when it comes to Account issues, it's not something we can help with on the forums, and you need to reach out to our game advisors on EA support.

How to get in contact with EA support:

https://help.ea.com/en/contact-us/

https://twitter.com/EAHelp

https://www.facebook.com/EAHelpHub/

/Atic

icranmer1

3 years ago

having this same issue. I don't know what to do.

EA_Mako

Community Manager

3 years ago

Hey @icranmer1,

If you're also having this issue, you should try a password reset of your EA account specifically to get this cleared up.

How to reset your expired password (ea.com)

If you run into any trouble with that reset, you'll need to get in touch with support for direct assistance.

If you create a new case here and select Game Support > The EA app > I need help logging in to my EA Account, support will be able to assist further.

This thread is quite old and is being locked here to avoid further necroposting, thanks!