Forum Discussion

topgun6000's avatar
2 years ago

How to unlink a hacked ea account from steam ?

A hacker change my email address in my account so I can't access it and I decided to link it with another account that has extra security , but I can't unlink it beacause I can't access it , so how do i unlink it without access to my ea account, plsss help ea

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @topgun6000,

    I'm not sure unlinking would be the best available option. When you unlink a platform account from your EA Account, you can link it to another EA Account, but your in-game progress will not transfer over. Please see these EA Help guides for more about unlinking and Steam:

    Before opting for unlinking, I think it'd be best to work with our support team. They could try to help you recover and resecure your account. That should remove the need for unlinking and help you regain access to the account while resetting the security options on the account. 

    These links will share more information:

    Please get in touch with our support team for help on this one.

    - EA_Lanna