Forum Discussion

Rising Newcomer

2 days ago

Solved

I didn't get my heirloom shrads after my game crashed

I got an heirloom though luck, but after I got it my game crashed, and I loaded it back up but when I checked for my heirloom shrads it was not there, I try restarting the game it didn't work, I try ...

crashing

missing content

EA_LunardustCat
23 hours ago
Hi, this may be related to an issue the team is currently tracking, and sorry for the worry this has caused.

The items should still be granted to your account, but the notification for new items may be missing. If they’re still missing after 24 hours, it would be best to contact our support team for further assistance.

EA_LunardustCat

Community Manager

23 hours ago

Hi, this may be related to an issue the team is currently tracking, and sorry for the worry this has caused.

The items should still be granted to your account, but the notification for new items may be missing. If they’re still missing after 24 hours, it would be best to contact our support team for further assistance.

nightmare_court1
Rising Newcomer
20 hours ago
Thank you for letting me know, I appreciate your work, and for you trying to fix the issue at hand, have a goodnight or good day.