Forum Discussion

NobuCZz's avatar
NobuCZz
Newcomer
17 days ago
Solved

I got my account back after 2 years and there is a ban

Hello, after 2 years I got my account back from the support, which I lost for no reason from the email I guess because of inactivity I guess, There is a ban on the account for something I don't know ...
  • EA_Mako's avatar
    17 days ago

    Hey NobuCZz​,

    Sorry to hear someone else had gotten into your account. If you haven't already, please take a look through these security steps just to help make sure things stay under your control.

    It's great to hear that you've already gotten the account itself back, but if a ban was not removed during that process it would be best to submit an appeal here so our Terms of Service team can review that ban for you.