Forum Discussion

4 years ago

I need some help. Packet loss in ranked ONLY

I have been only having packet loss in ranked only. Casuals are normal but ranked gets it every time. My internet is 300mbps. My internet is perfect. My connection on ps5 is perfect. How to fix? Will...

j3s5e777

4 years ago

I meant, the connection to the servers were so bad I already tried a dns but it didn’t work. My wired connection is flawless. I don’t have a pc right now as it broke. Like I said before though, in all other games no packet loss or high ping and some friends on console only has been getting this same issue with ONLY ranked. Arenas and everything else is flawless.

EA_Aljo

Community Manager

4 years ago

@j3s5e777

Without that test, we can't find out the quality of your connection, unfortunately. Can you check your router settings to make sure UPnP is enabled? Also, see if QoS (Quality of Service) is available. If it is, it would be good to enable it.