I never received my xbox progress
I never received any of my Xbox items from my Apex Account on my steam account. Ive spent so much money on this account please help me man.
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7 Replies
EA_QueenBeeCommunity Manager
My xbox account is connected, at first i had the wrong xbox account connected but i fixed that.
- EA_QueenBee@vsndark,
Right, in that case it sounds like your Xbox was linked to a different EA account at first. Game progress is stored at the EA account level, so if you played on that account before linking it here, none of that progress would have carried over, as it would be linked to that other EA account, which would explain why you're not seeing the content that you unlocked there. so if i figure out what was account the xbox was linked to then i can connect it to my steam account and then get the progress?
- EA_QueenBee
While you're likely to get your progress back if you relink your Xbox to its original EA account, it's not guaranteed. And then if you link your Steam over, you'll lose the progress you've currently made on Steam, so either way it's not an ideal solution. Either way you'll lose the progress you've made on one of those platforms if you try to link them together.
if i were to create a new steam account and link the original EA account that my xbox was linked to, would i get my stuff back then since it saves based on EA accounts?
- EA_QueenBee@vsndark,
Again, it's not 100% guaranteed that you'll get your progress back. But if you do, and you link a Steam account, then you should see your Xbox progress on said Steam account.
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