I think i’m shadow banned

About a year ago my account got hacked and i got my account back but I was banned, when I got it back due to the hacker using cheats. I got the ban appealed when I got my account back and they lifted the ban but for the past year when i try to load into a game it just says “1 players in queue” and i never get put in a game. I do not know what to do, any help would be appreciated!