Forum Discussion

heygui's avatar
2 years ago

I was permanently banned for my game ID because my ID was considered racist

I was shocked that my EA account was permanently banned because of my game ID. First of all, I assure God I am not a racist, I only took this ID because I am a dark-skinned person, my friends around me called me that, he became my real life nickname. At the same time, I did not think that he would violate the community policy in the game, because he is also the name of my steam, and he is synced by steam. When I logged into origin, I wasn't called that ID. So this was an accidental error, I'm aware of EA's community policy, and I apologize for my ID name, but it was an unfortunate mistake. I ask that my permanent ban be lifted, and you can punish me for a week, and I will change my ID. Racism is hateful. I love every race. I hope to get a response from you and give me a chance at least not to mistake me for a racist, which is worse than killing me.

4 Replies

  • heygui's avatar
    heygui
    2 years ago

    @EA_Barry wrote:

    @heygui 

    We cannot assist with bans directly here on AHQ.

    If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

    https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

    Thanks.


    Stop fooling players with copied languages, I sent emails and they responded with copied languages. You won't even bother to check, I've never committed any bad behavior in the game, and to permanently ban me just because of a steam sync nickname is extremely irresponsible

  • heygui's avatar
    heygui
    2 years ago

    @EA_Barry wrote:

    @heygui 

    We cannot assist with bans directly here on AHQ.

    If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

    https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

    Thanks.


    If you can help me, I hope you can feedback my appeal to the relevant department or the person in charge. It is irresponsible to ban a nickname permanently. They can detect the content of my game matches, and they can detect my previous game ID, which was not my apex ID before apex was on steam, it was just synced by steam nicknames. I didn't log in for a long time after that, until last week, when I started playing apex again with my buddies and ended up permanently banning my account because of a nickname. My heart is broken

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.35,913 PostsLatest Activity: 3 months ago