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1autumnle4f's avatar
1autumnle4f
Newcomer
12 hours ago

Im getting banned using MSI Afterburner

Hello Apex Legends Support Team,

I am writing to respectfully request a review of the anti-cheat ban applied to my Apex Legends account. To the best of my knowledge, I have never used cheats, hacks, scripts, or any third-party software intended to gain an unfair advantage in the game. I always strive to follow the game's rules and Terms of Service.

The only software I had running on my computer was MSI Afterburner, which I use solely to monitor GPU performance and hardware temperatures while gaming. I understand that I cannot be certain this software is related to the ban, but I wanted to mention it in case it is relevant to your investigation. If there has been any misunderstanding or false detection, I kindly ask that you review my account and any anti-cheat logs associated with it. I am fully willing to cooperate and provide any additional information if needed.

I have invested a significant amount of time into Apex Legends and genuinely enjoy playing the game fairly. I would greatly appreciate a thorough review of my case. Thank you for your time and consideration. I look forward to your response.

Kind regards,

1autumnle4f

3 Replies

  • 1autumnle4f's avatar
    1autumnle4f
    Newcomer
    10 hours ago

    I think u should fix the anticheat, keep getting banned with nothing hacks or something. SUCKS

  • 1autumnle4f's avatar
    1autumnle4f
    Newcomer
    10 hours ago

    Ive done do the appeal, but there's nothing LMAO ! nice ban btw ! HAD 2 ACCOUNT GOT BANNED BCS I DONT KNOW ABOUT IT

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    12 hours ago

    1autumnle4f​ 

    Ban appeals are not handled via the forums. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

    How do I appeal a ban

    Thank you. EA_Barry.

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