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vinaysongoku's avatar
vinaysongoku
4 years ago
Solved

in-game ping different from server selection ping, Apex Legends

Hello, I have been facing constant high ping(350+) on the Singapore servers (all 3 Singapore 1, Singapore GCE-1, and 2), however, the menu ping is ping ~80 on all these servers. I am using Jio Fibe...
  • EA_Illium's avatar
    EA_Illium
    4 years ago

    Hi @vinaysongoku To confirm are you hardwired versus wifi or cell data? If not could we try a physical connection, also can you check that the time/date is correct on the device and the connection is not trying to use a VPN if you have one on the device?

vinaysongoku's avatar
vinaysongoku
4 years ago

@EA_IlliumI tried those as well. The ISP is a big firm and I don't think they will check if the point is stable for a specific game, all other games seem to be working fine

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Hi @vinaysongoku To confirm are you hardwired versus wifi or cell data? If not could we try a physical connection, also can you check that the time/date is correct on the device and the connection is not trying to use a VPN if you have one on the device?

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