Forum Discussion

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
5 years ago

Info Gathering: PC Crashing before getting to lobby

Hi guys, we'd like to gather some information on a specific subset of crashes, where folks' game clients crash out at or before the login screen.  If you are consistently experiencing this issue, ...
NeuroFuzzy's avatar
NeuroFuzzy
5 years ago

I am making this post because I cannot find anyone else having this issue after the update dropped. Game ran fine before; after update, game will always hard crash back to desktop when "loading" at main menu with no error message.

I have tried repairing the game

I have tried reinstalling Origin and the game.

I have tried other random possibilities like reinstalling Visual C++ redistribute.

Have no idea what is wrong or what this update did to my game.

Ryzen 5 3600 (ASROCK B550 Pro4)

Nvidia Geforce GTX 970 (latest driver 456.55)

Windows 10 64bit

No apex crash log, but the game has been dumping dmp logs, but I cannot upload .dmp files

oONerveXOo's avatar
oONerveXOo
5 years ago
@NeuroFuzzy I thought my PC broke or my windows had some issue thanks for this that I'm not alone same issue lobby and exits after a few minutes ...

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