Forum Discussion

DeadDerp's avatar
7 years ago

Instruction at 0x0000.... error

So after trying most of the options in the community crashing troubleshooting guide I got back to receiving the "instruction at 0x00000..." error. This has happened to me in seemingly random triggers, most of the time it occurs to me when im playing duo with a friend, although there was no one common event taking place between the errors. Usually it will happen to me as im moving in the environment, if I remember correctly I am sprinting in those occasions. Once it has happened to me right when I took damage, immediately crashed. I would imagine my specs are more than enough for this game so I do not know why it occurs to me so frequently. I have gone ahead and attached my dxdiag, if any one from EA or Respawn happens to take a look at this please let me know what else I can provide. Below I have provided a Gyazo link to the error prompt. Sorry for being so all over the place.


My crash screen

Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release_sec.170913-1848)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7A39
BIOS: 2.C0
Processor: AMD Ryzen 3 1200 Quad-Core Processor (4 CPUs), ~3.1GHz
Memory: 8192MB RAM
Card name: Radeon RX 580 Series
Soundblaster 0880 Titanium 

Thank You





1 Reply

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    Hi, @DeadDerp 

    Can you try installing the latest Windows Update to see if you still get this error?

    Search "Windows Updates" in the desktop search bar to pull it up. 

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,796 PostsLatest Activity: 57 seconds ago