Forum Discussion

Community Manager

2 years ago

Issues after Cross Progression is activated on your account? Check here first!

Hey Legends! If you're encountering any issues after Cross Progression has been enabled on your account, please let us know here! If you're encountering an issue, please let us know which platf...

cross-progression

EA_Mako

Community Manager

2 years ago

Hey everyone,

The team pushed out a fix to help address the ongoing UI issue. As we're still seeing a number of players being affected by this however, we're looking to get some additional information from those still running into this.

If you restart and are still seeing this, please provide the following information so we can continue investigating, thank you!

Have you received the Cross Progression prompt?
What is the username on your account?
What platform are you having UI issues on? (list all that you know are impacted)
What parts of the UI are impacted? (Please describe in detail what you're experiencing, eg unable to access certain tabs, elements of UI not appearing, buttons not being clickable, or any combination of them)

ShibaApexTTV

2 years ago

@EA_MakoNo name, No Level, Can't q into anything still. After a while it puts me on the orientation match screen which I still can't join a game of. Please for the love of god revert my account. I want to play the game. My ea is ShibaApexa