Community Manager
Hi,
I logged in using my Steam Deck OLED, got the notification, but it stated my progress would now be a level 13 account. My Xbox account, which is my main, is in the 400s level wise, with lots of skins etc. Hoping you can help my Xbox items appear when I use Apex on my Steam Deck and PC. Thanks!
Community ManagerHey @bs1bz,
If the notification you received didn't show your Xbox account, that sounds like you may be playing on two completely separate EA accounts.
Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. Cross Progression just allows you to access that progress on any platforms connected to the same account.
There is not a way to transfer or combine progress from two separate EA accounts, so if you're wanting to play on Steam/Steam Deck while accessing the content from your Xbox account, you'll need to use the EA account already linked to your Xbox account. Logging in on PC using that EA account would let you access the progress on Steam.
Lost all my progression from linking my PSN account to my steam which is worth 5k! now when I log in on playstation its all gone
PLEASE HELP ME RETRIEVE WHAT I LOST !
Community Manager
