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Hey @Godly_Lights,
It doesn't look like you have a Steam account linked to the EA account you're posting from currently. Are your Steam and PSN accounts linked to different EA accounts?
Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress. This would also mean there isn't a way to transfer or merge any progress between separate EA accounts unfortunately.
Please keep in mind that progress cannot be transferred from one EA account to another. Unlinking a platform to link it to a different EA account will cause you to lose progress, not to transfer that content to a different account.
If you're missing any content after linking to a new account like this, the only way to try restoring access would be to re-link the platform to its original EA account.
I’m not looking to merge progress between the accounts. On Apex, the EA account that I’ve been playing on is not the correct account that should have cross-progressed
- EA_Mako1 year ago
Community Manager
Hi @Godly_Lights,
I'm not quite sure what you mean. You have two separate EA accounts with separate progress on each, as you mentioned both Steam and PSN accounts yet your current EA account doesn't have a Steam linked.
Cross Progression does not take progress from multiple EA accounts, it just allows whichever platforms are connected to a given EA account to access the same progress from that EA account.
Your platforms currently linked to this EA account should be able to access the progress here, while those linked to a different EA account (such as your Steam) would access that separate progress.
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- EA_Blueberry7 years ago
Community Manager