Forum Discussion

Community Manager

2 years ago

Issues after Cross Progression is activated on your account? Check here first!

Hey Legends! If you're encountering any issues after Cross Progression has been enabled on your account, please let us know here! If you're encountering an issue, please let us know which platf...

cross-progression

DatCroissant

1 year ago

I was forced to link my account just now in order to play and now I lost all my cosmetics heirlooms skins and like 4k apex coins please help

EA_Mako
Community Manager
1 year ago
@DatCroissant

This would happen if you signed in with a different EA account than was used in the past.

If you were given a prompt to link accounts again, you'd need to use the same one that had your content previously. Logging in with a different EA account would result in the progress being lost as it was here.

You'd need to re-link this platform to its original EA account instead to try recovering access.

If you have any issues locating or re-linking your accounts please reach out to support so they can help get your platform account back to its original EA account.