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CHEESEburgorS's avatar
2 years ago

items lost after account megre

i rally need help i played on my ps4 like years ago on apex legends and o had my account merged with ps4 and pc and i lost all my stuff from my ps4 it wouldnt be a problem if i hadnt lost it aslo on ps4 so they are just gone and i had them linked before the deadline so idk what to do

4 Replies

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello @CHEESEburgorS,

    if you unlink a platform account from the original EA account, your progress and items will not be transferred over to the next EA account you link it with. This is also said in the disclaimer and articles about the unlinking process.

    You can try to relink your PSN account with your old EA account to regain access to the items, but there is no guarantee that you can get your items back, especially as you relinked it before the cross progression merge.

  • @botFLOWEN worst thing is they gave me like 1% of the items i think they gave me 1 skin and some crafting material i feel scammed i had so many items
    and skins and now they’re gone on ps4 and pc so everything was for nothing
  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @botFLOWEN,

    as I said, there is no guarantee that you can get your items back after relinking accounts, as the first unlinking can cause damage to your account. That's why all articles and disclaimers caution against unlinking accounts when it comes to Apex Legends.

    Unfortunately, there is nothing else that can be done in this case.

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