Forum Discussion

Criitical_TV's avatar
Criitical_TV
5 years ago

Keep getting disconnected Apex

I keep getting disconnected playing Apex. Its verry annoying because I'm losing RP and get 10 minutes cooldown everytime. My connection isn't the problem and its for sure not the computer..  Can y...
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @Criitical_TV do you have your UO Trace there?


Darko 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @Criitical_TV you need to poll the results for the full UO Trace, can you run it again and follow the instructions exactly.


    Darko 

    • Criitical_TV's avatar
      Criitical_TV
      5 years ago
      @EA_Darko I am doing that now.
      Guess we'll have to wait like 10 more minutes to see the results.
      • EA_Darko's avatar
        EA_Darko
        Icon for Community Manager rankCommunity Manager
        5 years ago

        Hey @Criitical_TV your UO Trace is showing connection issues, you have some very high ping times and you also have Ping best/worst differences of 100ms+. Any difference of 100ms+ is a cause for concern. 

        The best thing I can recommend is to try the steps I shared above and speak with your ISP.


        Darko 

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.38,495 PostsLatest Activity: 2 hours ago