I have been getting tons of lag since Genesis, now it's gotten really bad because I can't even go into a fight without huge freezes and really constant lag. I have done so many things and nothing fixed it. It is caused by Prediction Error a lot but now it's usually from Latency, from improper game settings. Everything is low or disabled. Congestion a lot as well which means it is a server side issue. Packet Loss sometimes as well
Community ManagerUnfortunately, I don't have anything else to suggest. Possibly, an advisor will have some other possible resolutions for you. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!
Community ManagerI'm really sorry. I wish I had more to suggest, but I'm out of ideas. Please see my previous post for instructions on contacting support. If they figure it out, please update me here. Thanks!
Community ManagerWe don't have any details on this currently. Keep an eye on our official channels. When we do, you should see an announcement. Thanks!
could you help me read this trace please, i logged a call with the support team because i didnt want to post something with my ip publicly but it was closed as no fix available and i got linked to the basic troubleshooting page
Community Manager
.png){kind=link}