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XraXraXraXraXra's avatar
5 years ago

Latency Issues suddenly (UOTrace & Speedtest Results Inside)

Hello so since a few days ago ive started to have wierd issues when playing Apex 

Basicly i have always had 50 - 60 ping in every game i play (When i select datacenter it says 50 - 60ish ms)
As soon as i get into a game tho i now always have 120+ Ping with a few packet losses and it dosent make any sense to me. Any other game i play runs perfectly fine 
FPS etc is smooth as usual but this latency issue litteraly makes the game unplayable for me

Ive tryed uninstalling and reinstalling apex both on origin and steam but the issue is still there.

Im so sad and honestly have no idea whats going on any suggestions?

Heres my Speedtest result
https://www.speedtest.net/result/10865594053

Heres my UOTrace 
Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
* Unknown Host * 192.168.0.1 1 0ms 0ms 0% 107 / 107 0ms / 0ms
* Unknown Host * 0.0.0.0 2 0ms
* Unknown Host * 10.66.36.177 3 23ms 33ms 0% 107 / 107 21ms / 55ms
* Unknown Host * 10.66.154.197 4 36ms 35ms 0% 107 / 107 27ms / 48ms
* Unknown Host * 82.99.20.189 5 37ms 39ms 0% 107 / 107 28ms / 51ms
* Unknown Host * 146.247.202.42 6 34ms 33ms 0% 107 / 107 26ms / 48ms
* Unknown Host * 146.247.201.144 7 37ms 36ms 0% 107 / 107 28ms / 58ms
* Unknown Host * 0.0.0.0 8 0ms
* Unknown Host * 0.0.0.0 9 0ms
* Unknown Host * 4.79.23.202 10 184ms 100% 0 / 106
* Unknown Host * 159.153.92.10 11 210ms 202ms 2% 103 / 106 166ms / 322ms
* Unknown Host * 159.153.92.78 12 195ms 187ms 2% 103 / 106 169ms / 327ms
bfbc2-ps3.gos.ea.com 159.153.64.173 13 196ms 183ms 5% 100 / 106 162ms / 235ms

7 Replies


  • @XraXraXraXraXraX wrote:

    Hello so since a few days ago ive started to have wierd issues when playing Apex 

    Basicly i have always had 50 - 60 ping in every game i play (When i select datacenter it says 50 - 60ish ms)
    As soon as i get into a game tho i now always have 120+ Ping with a few packet losses and it dosent make any sense to me. Any other game i play runs perfectly fine 
    FPS etc is smooth as usual but this latency issue litteraly makes the game unplayable for me

    Ive tryed uninstalling and reinstalling apex both on origin and steam but the issue is still there.

    Im so sad and honestly have no idea whats going on any suggestions?

    Heres my Speedtest result
    https://www.speedtest.net/result/10865594053

    Heres my UOTrace 
    Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
    * Unknown Host * 192.168.0.1 1 0ms 0ms 0% 107 / 107 0ms / 0ms
    * Unknown Host * 0.0.0.0 2 0ms
    * Unknown Host * 10.66.36.177 3 23ms 33ms 0% 107 / 107 21ms / 55ms
    * Unknown Host * 10.66.154.197 4 36ms 35ms 0% 107 / 107 27ms / 48ms
    * Unknown Host * 82.99.20.189 5 37ms 39ms 0% 107 / 107 28ms / 51ms
    * Unknown Host * 146.247.202.42 6 34ms 33ms 0% 107 / 107 26ms / 48ms
    * Unknown Host * 146.247.201.144 7 37ms 36ms 0% 107 / 107 28ms / 58ms
    * Unknown Host * 0.0.0.0 8 0ms
    * Unknown Host * 0.0.0.0 9 0ms
    * Unknown Host * 4.79.23.202 10 184ms 100% 0 / 106
    * Unknown Host * 159.153.92.10 11 210ms 202ms 2% 103 / 106 166ms / 322ms
    * Unknown Host * 159.153.92.78 12 195ms 187ms 2% 103 / 106 169ms / 327ms
    bfbc2-ps3.gos.ea.com 159.153.64.173 13 196ms 183ms 5% 100 / 106 162ms / 235ms


    The uotrace is not for apex servers if you got it from ea website... 

    The servers that you see on main page when you load the game are from dedicated servers and not the actual apex servers... they are there for the sake of it ... 

    These are the ips for eu servers 

    "Finland" 35.228.235.233
    "Belgium" 192.158.31.75
    "London" 35.242.183.32
    "Frankfurt" 35.198.78.172
    "Netherlands" 35.204.242.212

    not sure about the usa ones as i never connect to those ... but you can check here Apex Ping Test | Is Apex down? - GameServerPing.com

  • Hello,

    I basically have the same issue since probably last week (PC, ethernet).

    Most of the time, the game autoconnects me to Belgium servers GCE1, 2, or 3, and I get usually 30-35ms in the server selection page, and 40-50ms displayed in the performance ui while playing.

    Now, I get 30-35ms in the server selection menu (as usual), but most of the time 100-120ms in game. Sometimes, I still get auround 40-50ms in game but it's very rare.

  • Yeah i actually just encountered this aswell i had one game where my ping was perfectly fine just like it used to be and the game after that it was back to 120 Ms..

    Currently doing another UOTrace testing with the Frankfurt IP adress someone posted above will post it when its done and maybe someone can make something out of that information

    Update heres a UOTrace for the Frankfurt server ip someone posted above (I just randomly picked one of the EU ones)


    Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
    * Unknown Host * 192.168.0.1 1 0ms 0ms 0% 101 / 101 0ms / 3ms
    * Unknown Host * 0.0.0.0 2 0ms
    * Unknown Host * 10.66.36.177 3 34ms 36ms 0% 101 / 101 22ms / 58ms
    * Unknown Host * 10.66.154.197 4 38ms 38ms 0% 101 / 101 28ms / 65ms
    * Unknown Host * 80.251.201.33 5 37ms 37ms 0% 101 / 101 27ms / 57ms
    * Unknown Host * 72.14.210.118 6 41ms 38ms 0% 101 / 101 26ms / 84ms
    * Unknown Host * 108.170.253.181 7 49ms 41ms 0% 101 / 101 27ms / 196ms
    * Unknown Host * 142.250.235.221 8 43ms 100% 0 / 101
    * Unknown Host * 142.250.236.5 9 56ms 100% 0 / 100
    * Unknown Host * 209.85.248.55 10 58ms 100% 0 / 100
    * Unknown Host * 209.85.242.78 11 65ms 100% 0 / 100
    * Unknown Host * 108.170.255.129 12 87ms 100% 0 / 100
    * Unknown Host * 108.170.238.44 13 69ms 100% 0 / 100


    Heres another UOTrace that i just finished this one is supposedly for the datacenter called Belgium GCE 1 thats typicly the one that gets autoselected for me when i play apex im not 100% sure this is the right ip adress tho bcs i just found it on google
    Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
    * Unknown Host * 192.168.0.1 1 0ms 0ms 0% 100 / 100 0ms / 5ms
    * Unknown Host * 0.0.0.0 2 0ms
    * Unknown Host * 10.66.36.177 3 25ms 36ms 0% 100 / 100 22ms / 60ms
    * Unknown Host * 10.66.154.197 4 39ms 36ms 0% 100 / 100 24ms / 54ms
    * Unknown Host * 80.251.201.33 5 36ms 37ms 0% 100 / 100 24ms / 96ms
    * Unknown Host * 72.14.210.118 6 38ms 38ms 0% 100 / 100 26ms / 123ms
    * Unknown Host * 108.170.254.54 7 50ms 38ms 0% 100 / 100 26ms / 56ms
    * Unknown Host * 108.170.227.249 8 46ms 100% 0 / 100
    * Unknown Host * 142.250.236.19 9 56ms 100% 0 / 100
    * Unknown Host * 216.239.47.206 10 55ms 100% 0 / 99
    * Unknown Host * 72.14.238.254 11 63ms 100% 0 / 99
    * Unknown Host * 74.125.37.59 12 60ms 100% 0 / 98
    * Unknown Host * 172.253.67.241 13 53ms 100% 0 / 98





  • XraXraXraXraXra's avatar
    XraXraXraXraXra
    5 years ago

    I have now also tested running a pingtest for 2 hours to a random server without a singel packet loss or anything and the ping is pretty stabel too 35  with highest of 57 and average 44. This is driving me nuts i really wanna play Apex

  • djehff's avatar
    djehff
    5 years ago

    @Sp4ceb4lls wrote:

    The uotrace is not for apex servers if you got it from ea website... 

    The servers that you see on main page when you load the game are from dedicated servers and not the actual apex servers... they are there for the sake of it ... 

    These are the ips for eu servers 

    "Finland" 35.228.235.233
    "Belgium" 192.158.31.75
    "London" 35.242.183.32
    "Frankfurt" 35.198.78.172
    "Netherlands" 35.204.242.212

    not sure about the usa ones as i never connect to those ... but you can check here Apex Ping Test | Is Apex down? - GameServerPing.com



    If this is true, I don't understand why the game lets us choose a data center. Do you mean it is possible that we might land on a server that is very far away from the data server we choose at the beginning ? Is this a bug or a normal behavior (due to server load, matchmaking, or whatever ...) ?

    I will try to monitor what ips my pc is connected to during a game, and track if there are differences between a normal game and a high-ping game.

    @XraXraXraXraXraX, did you use IPs given by GrenadoTornado to test Frankfurt & Belgium GCE1 servers ?   

  • Honestly i have no idea why i got 1 game where everything was normal then instantly back to lagging makes me think there might be something that makes the connection to some of the game servers worse then others. The IP adress for Belgium GCE 1 i just found with a quick google so it might not even be correct tbh. (the reason i wanted to try that ip specificly is becouse thats always what apex picks by itself whenever i play)

    But im still clueless too what might be wrong ive tested like 5  diffrent games where my ping is normal so the problem seem to be happening on apex only for some reason

    Ive tryed flushing my dns server, 
    Tryed swapping DNS server
    Tryed resetting ethernet card to factory settings
    Tryed Uninstalling and Reinstalling Apex on both Origin & Steam
    I opened all the required ports for Apex in my modem.
    Tryed turning on & off UPNP 
    Tryed playing apex on a so called "Clean boot" 

    Yeah idk anymore cant come up with more stuff to try, And at this point i feel like it has to be a Apex Problem since all other games run just as smooth as before.
    So pissed off new season and cant play with my friends yikes

  • XraXraXraXraXra's avatar
    XraXraXraXraXra
    5 years ago

    Yeah i guess im just gonna have to give up on Apex ive litteraly tryed everything that i can and googled for hours.