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Dada12132's avatar
Dada12132
Seasoned Novice
2 hours ago
Solved

Launch Error – Easy Anti-Cheat Not Installed

I've been unable to launch the game for about a week now.   Every time I try to start it, I get an error saying "Easy Anti-Cheat is not installed," even though EA AntiCheat is already installed on ...
  • EA_Salmon's avatar
    2 hours ago

    Hi Dada12132​,

    Sorry to hear you're running into this issue.

    If you haven't already, could you try the following troubleshooting steps?

    • Verify your game files:
      1. EA app: Library → Click the three dots on Apex Legends → Repair
      2. Steam: Library → Right-click Apex Legends → Properties → Installed Files → Verify integrity of game files
    • Reinstall EA AntiCheat manually:
      1. Navigate to your Apex Legends installation folder.
      2. Open the EasyAntiCheat folder.
      3. Run the setup as Administrator.
      4. Uninstall EA AntiCheat, then install it again.
    • Repair EA AntiCheat:
      1. Follow the same steps above, but choose Repair Service instead of uninstalling.
    • Run the game (or the EA app) as Administrator.
    • Add the game to your antivirus/Windows Security exclusions:
      1. Open Windows Security.
      2. Go to Virus & threat protection → Manage settings → Exclusions.
      3. Add exclusions for the EA app installation folder and your Apex Legends game folder.
      4. Restart your PC.

    Please let us know if any of these steps help. If the issue still persists, we'd be happy to continue looking into it with you.

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