Forum Discussion

ricanelite83's avatar
8 months ago
Solved

Linked Accounts Found???

I have my email linked to all my accounts, Expect my Xbox cannot be linked, all my Apex from my PC and to PS5 works perfect all my skins and coins and everything but when I try to Link my Xbox Account to EA Apex it gives me this error.

Your accounts can’t be linked because your Xbox account RicanElite1778 already linked to your EA Account for bl*****@gmail.com. An EA Account can only be linked to one Xbox account in its lifetime.

I also tried to sign onto that email address it is saying and still I cannot do anything? Is there a work around for this cause the Xbox Gamertag it gives me that is link is not my xbox gamertag and never created that name before. Is this a EA issue or is this something I need to contact Xbox about or overall I am out of luck? Thanks in advance!!

  • @ricanelite83  If I'm understanding correctly, you have an Xbox account that is linked to your EA account, (but this is not your Xbox account), and you wish to link your actual Xbox account to your EA account.

    If this is the case, you would have to contact EA Support as Xbox doesn't have the ability to change anything.

5 Replies

  • @ricanelite83  If I'm understanding correctly, you have an Xbox account that is linked to your EA account, (but this is not your Xbox account), and you wish to link your actual Xbox account to your EA account.

    If this is the case, you would have to contact EA Support as Xbox doesn't have the ability to change anything.

  • ricanelite83's avatar
    ricanelite83
    8 months ago

    Hey Thank you so much for the quick response is there a email or anything? I could contact them in?

  • Midnight9746's avatar
    Midnight9746
    Hero+
    8 months ago

    @ricanelite83 

    - Click here and sign into the EA account you wish to link the Xbox account to.

    You should see this page:


    - Click on "chat with us", (you might also see "email us" instead)

    - Let them know that you have the wrong Xbox account linked to your EA account and how you can go about linking the correct Xbox account.

    Best of luck!

  • I have the same problem, but with my PSN account. The "Chat with us" is never available - if anyone knows how to get in contact with support or get to the chat, please share. I purchased FC25 a week ago and cannot play it.