Forum Discussion

2 years ago

Linking and Unlinking Issue

Hello, so i recently was able to change my email address on me EA Account associated with my xbox account, therefore allowing me to unlink my xbox account in order to relink to my main EA Account tha...

cross-progression

EA_Lanna

Community Manager

2 years ago

Hi @iRustedPenguinz,

The EA Help article 'Unlink your platform accounts from your EA Account' shares this:

@EA_Help wrote:

When you unlink a platform account from your EA Account, you can link it to another EA Account, but your in-game progress won’t transfer over.

That means you’ll permanently lose access to:

games and game progress

DLC, expansions, and anything extra you have for your game

memberships and subscriptions

in-game purchases.

If you unlink your platform account and link it back to your original EA Account, you may be able to get your stuff back if you still can access the account.

But it also calls this out:

@EA_Help wrote:

Once you unlink a platform account from your EA Account and link it to a new one, you can’t unlink it again for six months.

Make sure unlinking is the best choice for you and that you understand all the risks below before you unlink your account.

I'd assume you'll run into the 6-month timer error. There's no way to bypass that from the account portal. I'm not sure if the support team can help but if you'd like to enquire just in case, please reach out to them directly. They'll take a look at the account and let you know what can be done from there once you've passed the security stage with them. This guide will share more on how to reach the support team: