Forum Discussion

3 years ago

Linux players getting banned

Edit: Looks like they fixed the issue causing the bans. Edit 2: EA is reversing bans and sending out emails letting you know. Yay! Hello, I believe myself and a few others got banned for just playi...

LoboT0mmy

2 years ago

Had that lying mail this morning saying WITHOUT any proof that I cheated.

Is there a proper support team that know at least how to communicate about the problem or this multi billion company that is EA knows just how to cash money and have no respect for their clients?

There's some EA folks running here but as my reads progress about this topic they hide inside the "we can't do something for bans". Just escalate man ! There's no incident manager in this company or what?

Seriously this incident seems to run since last week for the 1st bans and NOBODY can tell us what's happenings apart automated support mail confirming something that is completely WRONG, and without proof.

Is that how a leading company in video game acts? What a joke.

Still I paid for a battle pass. Fix or refund.

DharkIsCwacked

2 years ago

@LoboT0mmy the most upsetting part is the automated responses, there's no investigation being done, they're sticking with their "evidence" and going along with that