Forum Discussion

3 years ago

Linux players getting banned

Edit: Looks like they fixed the issue causing the bans. Edit 2: EA is reversing bans and sending out emails letting you know. Yay! Hello, I believe myself and a few others got banned for just playi...

RacsuChile

2 years ago

Hello, I suggest trying to contact them only one time, after three your account is shadow-banned from support, if you get a negative answer, please let us know.

Also, if you can link this post to your first letter it could maybe get someone of the team to actually check everyone case.

I want to make a new post here, so everyone can post your recent cases, if yall agree with that so i can put the link here later pls let me know

K33perOfTheSun

2 years ago

My Account was banned too.

I dont understand whats the problem is.

I dont use Cheats or HAcks and i got more then 3200 hours of Apex playing at this moment.

Tutur85140
2 years ago
Stop wasting your precious time on a company that doesn't give a flying f about us.
Just refund all your transactions via the CC company/Steam (EA hates it the most when we refund) and move on with your life.
- RacsuChile
  2 years ago
  @Tutur85140Sadly, even if the company doesn't care about us, a lot of us do care about our accounts and the game a lot...
  
  Using the same words that I write in a Steam post talking about my situation:
  
  "I can't feel anything that is not love and passion for this game, is the game that got me out of a lot of bad stuff in my life since I'm a person with a diagnostic of a depressive episode, on 2020 with the whole quarantine was really a method of escape, which was probably not healthy, but help myself to take the game seriously."
  
  I will stay fighting for this situation and trying to reach someone that can help us, we just need time, has been 4 days since a lot of you got banned, and 2 of these days are days when people don't work, I've been on this situation for 4 weeks, so be patient until we can solve it, because we are going to.
  
  -Racsu
  - Tutur85140
    2 years ago
    If we all manage to get a refund it might actually draw those scammers attention.
- LoboT0mmy
  2 years ago
  @Tutur85140 Explain me that please.
  
  If the situation persists or takes too long to be fixed, I will be interested to have my money back
  - RacsuChile
    2 years ago
    @LoboT0mmy Hey guys, please contact via other method, keep the post about what it is, getting unbanned.
    
    - Racsu