Lost all badges on apex account during cross progression!
Please help! I've recently gotten progression, this caused me to loose all of my high tier badges is there anything someone can do to help me with this. I just want them back. Thank You!
Forum Discussion
EA_Mako
Community Manager
Community ManagerHey folks, badges are similar to stats in that they are not merged, but are determined by which account was your primary account for the merge.
Some badges from Apex Legends’ earlier seasons previously earned on a non-primary account (an account that wasn’t the highest level at the time of Cross Progression) may not have been merged into the new Cross Progression enabled account which will be used going forward.
If these badges can be earned again through future gameplay, that is the only way to reacquire these badges.
For badges that cannot be obtained again due to their nature - e.g. a badge awarded for completing a former season’s Battle Pass or achieving a particular rank in an old season - Respawn continues to investigate returning these badges to affected users in the future.
We will communicate further about this investigation and its outcome at a later date.
@EA_Mako There should have been some consideration to players who stopped playing their main accounts and switched platforms prior to the level cap increase. It's shortsighted to go with the highest level account - that doesn't mean the most progress. There should have been at least an option to choose which account you want as your main. You are going to have a significant amount of players who have lost their badges and progress because of this - I can't see a scenario where this isn't reviewed and reversed.
Can you verify if there are backups of badges and stats that exist from all accounts, even after the merge?
Can you verify if there are backups of badges and stats that exist from all accounts, even after the merge?
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