Forum Discussion

GrizlyApex's avatar
2 years ago
Solved

LOST APEX PROGRESS

SO basically i have played apex on steam the whole time........... i wanted to link my account to EA for verifying my apex account of steam(grizlyvfx).

But after that i lost every cosmetic and badges basically my whole account.

Someone please help me Get the account back

  • Hey @GrizlyApex 

    To confirm you need to have a platform account like Steam linked to play Apex Legends. 

    Have you recently tried unlinking the Steam account from it's EA account to link it to a new EA account?

    If so, your progress and items will not go with you as they are stored on the EA account (not Steam). 

    Also, we are unable to remove the linking/unlinking cooldown, so once the time is up you can relink the Steam account to attempt to recover your items and progress. 

    Thanks!

3 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @GrizlyApex 

    To confirm you need to have a platform account like Steam linked to play Apex Legends. 

    Have you recently tried unlinking the Steam account from it's EA account to link it to a new EA account?

    If so, your progress and items will not go with you as they are stored on the EA account (not Steam). 

    Also, we are unable to remove the linking/unlinking cooldown, so once the time is up you can relink the Steam account to attempt to recover your items and progress. 

    Thanks!

  • @EA_Illium so i guarentee get my progress back in a month right?
    .... still sucks not having an account as i got my first heirloom yesterday

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 4 days ago
39,111 Posts