LOST everything due to apex cross progression
I recently linked my Ea account to steam, which had my PlayStation account linked to it. I have over 3500 hours on PlayStation and now everything's wiped. I'm okay with my pc account being wiped as i...
Forum Discussion
I linked and relinked to the same account.
Even if i did relink it to another account, would all my items I spent money on be permanently erased?
Also, is there another way of contact you can provide.
EA_Pythia
Community Manager
Community Managerunfortunately, the process of unlinking your account will make you lose your Apex process. This is explicitly stated in the article regarding unlinking platform accounts here:
https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/
Unlinking risks for Apex players
If you unlink a platform account that you use to play Apex Legends, you might have issues with Battle Pass leveling, item unlocks, and other errors.
Instead of unlinking and relinking a platform account you play Apex on, we recommend starting fresh on a new account.
There's nothing we can do in this situation.
Regarding your question about other contact options, you can reach EA Support on this website:
so, all that money I spent is just gone now.? There's ALWAYS an issue with EA somehow. So, there's no way to get my account items back now?????? Will there be a fix in the feature???
I can't just lose all my stuff.
Also, I don't know about you but when I see a multi-million-dollar game releases something I tend to trust that it's safe to do the thing that THEY RELEASED. So, excuse me if I didn't read the form that was NOT mentioned when cross progression was released.
- EA_Pythia
you went through the process of unlinking and relinking your account, a process that is not mentioned in cross progression either and is generally recommended against. If you go through a process but don't read up on that process beforehand, then we cannot help you.
The issue with two accounts and the consequences of unlinking accounts is also mentioned in the guide to cross progression:
While relinking the accounts should restore progress, this is not guaranteed. If there's any chance that you linked it to a different account, you might still be able to relink it to the old account and potentially get your progress back, but if you're completely sure that this is the account that you originally linked it to, then there is nothing that can be done.
There's no way whatsoever then to get my cosmetics back then?
Also, I apologize for dragging this out for so long, but I really don't want to lose all of my items i worked for and bought.
I lost my all my progress after y'all did cross progression and i just started was at lvl 20 unlocked rampart after i won a game you hit me with cross progression lost my lvl lost my battlepass progression all that what are y’all gonna do about this
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