2 years ago
Lost items due to crossprogression
- Lost all my progress from both my playstation and xbox account including all the skills I purchased (including battle passes) and my heirloom that I had on ps. For context I unlinked my xbox account prior to either accounts getting the notification for cross progression being available 2 weeks ago, so I unlinked my xbox account and linked it to my playstation so I could have my skins cross over to my xbox (my current console).
HI @Untpunter
To confirm if you unlink your account from the EA account it is tied to you will lose items, progress, etc from that account.
For more information, check out our help article:
If you have unlinked a platform account mistakenly, relinking the account to the original EA account should restore progress.
Cheers!