Forum Discussion

5 years ago

Main Menu Loading veeeeeeeeeery Slow

Hey guys, I'm not sure if anyone else I experiencing the same issue; but for the last couple of weeks whenever I fire up Apex Legends and when I get to the main menu, my main menu lags badly with the...

EA_Kent

Community Manager

5 years ago

Hey @NitefireOP.

Have you had the chance to try repairing Apex Legends in Origin to see if that helps at all? If there's an issue with the game data a repair might help.

If you right-click on the game in the Origin client you should see the Repair option when the menu comes up. Let me know if you're still seeing any weird issues with the menu loading afterward.

/Kent

NitefireOP
5 years ago
@EA_Kent Yup I tried that even reformatted my drive. What I've found is that Apex's menu loading times are not consistent. on the one hand it can load with no problem and I can instantly join a game, at other times it will load very slow and I cannot pinpoint any time consistencies.

I'm really hoping it's a server issue and that in time it will be resolved, but it's been going on for over 2 weeks now.
- EA_Kent
  Community Manager
  5 years ago
  @NitefireOP
  
  When you've got a chance could you grab a DxDiag and share it here so we can take a look? For more info on how to pull one up check out the EA Help website.
  
  Once you have the file please attach it to this thread. Thanks!
  
  /Kent
  - NitefireOP
    5 years ago
    here it is, thanks!
    DxDiag.txt118 KB